terms and services


This website (candjwooddesign.com) is operated by C and J Wood Design. Throughout the site, the terms “we”, “us”, and “our” refer to C and J Wood Design. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Same-Day Pickup:

Orders placed by 10 AM are eligible for same-day pickup, subject to product availability and confirmation. Please contact us for further details.

Cancellation Policy:

Orders may be canceled within 24 hours of placement with a 20% restocking fee applied. Please note that cancellations beyond this timeframe may not be accommodated.


Unboxed and undamaged items may be returned within 7 working days, subject to a 15% restocking fee. Returns beyond this period may not be accepted. Please ensure all returned items are in their original condition.

Product Representation:

Images provided are for reference purposes only. Actual products may vary slightly in appearance. We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue products (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of products or services.

Shipping and Delivery:

Currently, we do not offer delivery services. All orders must be picked up from our designated location.

Customer Support:

Please call us at 931.294.3075 during regular business hours for customer assistance or email us at [email protected] at any time.

Inspection Upon Pickup:

It is the buyer's responsibility to thoroughly inspect the purchased items upon pickup. Any concerns or discrepancies should be addressed at the time of pickup. Customers are responsible for ensuring the accuracy of all orders.

Payment Policy:

Once an order is placed and payment is made online, changes may not be possible. Please review your order carefully before confirming payment. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.


We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use:

We collect several different types of information for various purposes to provide and improve our Service to you.

  • Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
    • Email address
    • First name and last name
    • Phone number
    • Address, State, Province, ZIP/Postal code, City
  • Usage Data: Information about how users interact with the company's website or services, including:
    • IP address
    • Device information (e.g., device type, operating system)
    • Browser type
    • Pages visited
    • Clickstream data
    • Session duration
  • Location Information: Data about the user's geographic location, which may be collected through GPS, IP address, or other means.

Optional Tools:

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Third Party Links:

Certain content, products, and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

User Comments, Feedback, and Other Submissions:

If, at our request, you send certain specific submissions (for example, contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Prohibited Uses:

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Disclaimer of Warranties; Limitation of Liability

At C and J Wood Design, we cannot guarantee uninterrupted, secure, or error-free use of our services. We do not ensure the accuracy or reliability of the results obtained from our service. We reserve the right to remove or cancel the service at any time without prior notice. By using our service, you agree that any risks associated with its use are solely yours. Our service and all accompanying products are provided "as is" and "as available," without any express or implied warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

In no event shall C and J Wood Design, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any damages, whether direct, indirect, incidental, punitive, special, or consequential, arising from your use of the service or any products obtained through it. This includes, but is not limited to, lost profits, revenue, savings, data, or replacement costs, regardless of whether the damages are based on contract, negligence, strict liability, or otherwise, even if we have been advised of the possibility of such damages. Our liability is limited to the maximum extent permitted by law in states or jurisdictions where exclusion or limitation of liability for consequential or incidental damages is not allowed.


You agree to indemnify, defend, and hold harmless C and J Wood Design, our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claims, including reasonable attorney fees, arising from your breach of these Terms of Service or violation of any law or third-party rights.


If any provision of these Terms of Service is deemed unlawful, void, or unenforceable, it shall be enforced to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed without affecting the validity and enforceability of the remaining provisions.


The obligations and liabilities of the parties incurred before termination shall survive termination of the agreement. These Terms of Service remain effective until terminated by either party. We may terminate the agreement at any time without notice if we suspect or find your non-compliance. You will be liable for all outstanding amounts up to the termination date.

Entire Agreement:

These Terms of Service, along with any posted policies or rules, constitute the entire agreement between you and C and J Wood Design, governing your use of the service, and supersede any prior agreements or communications, whether oral or written.

Governing Law:

These Terms of Service and any agreements for services are governed by and construed in accordance with United States laws.

Updates to Terms:

These terms and conditions are subject to change without prior notice. For any inquiries or assistance, please contact our customer service team.